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Find answers to the most relevant questions across various key areas of our services. Whether you're a new customer or an existing customer, the information provided is designed to guide you through essential processes and provide the support you need
Here are the top questions users frequently ask. Find clear and concise answers to help you navigate our products, services, and processes with ease.
To place an order with Tradeasia, you must send a Request for Quotation to our sales representative. Once our sales representative received the request, they will send a formal quotation. You can review the quotation and send us your purchase order to confirm it.
Once your order shipped, we’ll send you a confirmation email with a tracking number and shipment details.
If you need further assistance, feel free to reach out to us at (+62) 815-1966-4683 or email cs@tradeasia.com.
Tradeasia supports several payment options including Letter of Credit, Telegraphic Transfer and Documentary Collection through bank. If you have questions about how your payment method is set up or need assistance with invoicing procedures, please get in touch with our Credit Team at (+62) 815-1966-4683 or cs@tradeasia.com.
You can request a quote by filling the RFQ Form on our website. Alternatively, you can chat live with our Sales Team during regular business hours on our website.
If you need a COA for your shipment, you can request it through our Sales Representative or Customer Service Team. Our representative or support specialist will provide the COA accordingly.
You can contact us at (+62) 815-1966-4683 or cs@tradeasia.com
We're ready to support you with accurate information and fast responses tailored to your needs.
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