Customer Support

You can contact the Credit Team to review your list of open invoices at (+62) 815-1966-4683 or cs@tradeasia.com.

To review any past due invoices, you can refer to the automated payment reminders sent to your account. If you need further clarification, contact the Tradeasia Credit Team at (+62) 815-1966-4683 or cs@tradeasia.com.

Tradeasia values your feedback and uses it to continuously improve service. If you’d like to share your experience—whether it’s about a specific order or general service—please email us at cs@tradeasia.com.

Your payment terms are clearly stated on each invoice you receive. If you need help interpreting your terms or require clarification, contact the Credit Team at (+62) 815-1966-4683 or cs@tradeasia.com.

You can contact our Customer Service Team at (+62) 815-1966-4683 or cs@tradeasia.com for assistance with any updates to your account.

If you need a personalized help, contact our Customer Service Team and they'll help ensure you receive the updates you need based on your preferred channels.

You can contact our Customer Service Team at (+62) 815-1966-4683 or cs@tradeasia.com to assist you directly in changing the email address associated with your account.

You can make these changes through our support team, we’ll be happy to help. Please get in touch with our support team at (+62) 815-1966-4683 or email us at cs@tradeasia.com.