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Find answers to common billing and payment concerns, including invoices, due dates, accepted payment methods, and resolving discrepancies.
Tradeasia supports several payment options includingLetter of Credit, Telegraphic Transfer and Documentary Collection through bank. If you have questions about how your payment method is set up or need assistance with invoicing procedures, please get in touch with our Credit Team at (+62) 815-1966-4683 or cs@tradeasia.com.
No, Tradeasia doed not accept credit card payment at the moment. We accept payment by Letter of Credit, Telegraphic Transfer or Documentary Collection through bank.
To check the due date for an invoice, log into your Tradeasia account and navigate to the Orders tab. From there, select the relevant order and go to the Order Details page. If you need clarification on payment terms or due dates, feel free to reach out to our Credit Team at (+62) 815-1966-4683 or cs@tradeasia.com.
You will be billed for your order the day it ships. Shipping documents will be prepared according to the shipped on board date. Please contact the Tradeasia Credit Team for more information at cs@tradeasia.com or whatsapp (+62) 815-1966-4683.
Every invoice from Tradeasia includes detailed remittance instructions. After payment, please email remittance details to your sales representatives or cs@tradeasia.com to ensure your transaction is applied correctly. For any additional billing questions, feel free to reach out to the same address.
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